Terms of Service
Welcome to XunL (xunl.net). By registering a company account or using this website's services, you agree to the following terms. For information on how data is collected and protected, see our Privacy Policy and Data Security and Authorization.
1. Services
XunL provides international trade businesses with website monitoring and diagnosis, competitor updates, inquiry filtering and assignment, bulk SEO and WordPress operations, notifications and free online tools. The available features and usage limits are as shown on the pricing page and in the console.
2. Accounts and company domains
- A company account is identified by the company's official website domain, with one company per domain. Register only using a company and domain you are authorized to represent.
- You are responsible for managing colleagues' accounts and permissions, and for actions taken under your account. Contact us promptly if you notice unusual account activity.
3. Authorization you provide
- Connect only websites, email accounts and applications you own or are authorized to manage.
- You may revoke authorization at any time by revoking the application password in WordPress, invalidating the authorization code in your email administration settings, removing the bot from the group, or deleting the corresponding configuration in the console.
- Bulk operations that change website content run only after you preview and confirm them.
4. Acceptable use
You must not use the service to send spam, infringe others' rights, attack or make excessive requests to others' websites, or engage in unlawful activities. We may restrict use that affects service stability or violates these terms.
5. Trials, payments and credits
- New companies can try Pro free for 14 days without linking a payment card. At the end of the trial, the account automatically returns to the free plan, with configuration and data retained.
- Plans are paid in a single payment for a month or a year and remain active until the expiry date.You will not be charged automatically when the plan expires. Stripe processes online payments. Companies in China that require a corporate bank transfer or invoice should contact us.
- The rules for earning and spending credits are on the pricing page. Credits are used for usage-based features such as AI and translation.
- Contact us if you have questions about a payment.
6. Free tools and analysis results
Free tools, diagnostic reports and AI analysis results are for reference only and may be limited by public data, third-party services and model capabilities. For decisions involving deployment, procurement, customs declarations, legal or tax matters, verify the results against your circumstances and professional advice.
7. Third-party services
Some features depend on third-party services such as Google, Stripe, Feishu and DingTalk. Their availability and rules are determined by their respective providers.
8. Service changes and interruptions
We continually improve features and may adjust or discontinue some of them. We will give advance notice of important changes affecting paying users. We will restore service as soon as possible after interruptions caused by maintenance, network issues or third parties.
9. Limitation of liability
To the extent permitted by law, we are not liable for indirect losses arising from use of, or inability to use, the service. Our total liability for any single company account is limited to the fees that account actually paid us in the preceding 12 months.
10. Termination
You may stop using the service and request data deletion at any time. If an account seriously violates these terms, we may suspend or terminate service and will give advance notice where possible.
11. Contact us
For questions about these terms, contact us using the phone number, WeChat ID or email address at the bottom of this page.